Cross-Functional Integration

Dissolving the walls between domains: one team, organised by what is being made rather than by what each person is called.

Work is ordinarily divided by function — design here, money there, operations somewhere else — and each division hands the next a finished decision it had no part in. Integration reverses the order: the people who will build, fund, run and live with the thing are in the room from the beginning, and the team is organised around the outcome. What was a sequence of handovers between departments becomes one conversation with several kinds of expertise in it.

It is load-bearing because it is what Integrated Delivery actually does. Fragmented delivery produces fragmented results — a million organisations, none coordinated, the whole far less than the sum of its parts. The remedy is not a better handover but fewer of them, and the handovers that remain carry Conditions of satisfaction written by the receiver. In the canon's lattice this is also what an Integration Domain is for: the trades are integrated within a place and a tradition so that the Whole can function, rather than each trade perfecting itself alone.

In a small body it looks like nothing special: the person who will use the thing sits in the planning session; the one who will pay for it hears the constraint when it is found. That is the whole of it at the scale of a Cell, and it is the same move that, at the scale of a programme, decides whether a hundred groups build one thing or a hundred incompatible ones.

Also called: dissolving walls between domains Stands on: Integrated Delivery · Integrated Project Delivery Opens onto: Concurrent design · Conditions of satisfaction · Pull planning · Shared Services, Infrastructure, and Support In play: table · beyond Sources: The LIØNSBERG Pattern Language — Synthesized (Element 9: dissolving walls between domains; concurrent design; functional organisation treating all as ØNE body) · Integrated Delivery (wiki root page) · The Economic Case For IPD (wiki root page, unmarked) — lionsberg.wiki page name: Integrated Delivery Open: Named in the Element's line rather than given a page; no separate articulation exists.